Privacy Policy

Effective Date: 2/1/2025
Last Updated: 2/1/2025

James West Investment, LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal data of users ("User," "you," or "your") who access and use the Company’s SaaS platform ("Service"). This Privacy Policy describes how we collect, use, and disclose your information.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information
  • Name, email address, phone number, and other contact details.
  • Account login credentials, including username and password.
1.2 Usage and Technical Data
  • IP address, device type, and browser information.
  • Log data, including timestamps and interactions with the Service.
1.3 Payment Information
  • If applicable, payment details processed through third-party payment providers.
1.4 Cookies and Tracking Technologies
  • We use cookies and similar tracking technologies to enhance user experience and analyze site traffic.

2. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve the Service.
  • Process account registration and authentication.
  • Communicate updates, security alerts, and service-related notifications.
  • Prevent fraudulent activities and enforce our policies.

3. Sharing Your Information

We do not sell or rent personal data. However, we may share information with:

  • Service Providers: Third-party vendors who help operate the Service (e.g., hosting, analytics, payment processing).
  • Legal Compliance: If required by law or to protect our rights, property, or safety.
  • Business Transfers: In case of a merger, acquisition, or asset sale.

4. Data Security

We implement industry-standard security measures to protect your data. However, no online system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain user data as long as necessary to provide the Service and comply with legal obligations. Users may request data deletion by contacting us here.

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.
  • Opt-out of marketing communications.
  • Restrict or object to data processing.
To exercise these rights, please contact us.

7. Third-Party Links & Services

The Service may contain links to third-party sites. We are not responsible for their privacy practices and encourage users to review their policies.

8. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Service constitutes acceptance of any modifications.

10. Contact Us

For any questions or concerns about this Privacy Policy, please contact us.